What Users Say...

"...I would recommend the Parts OnLine system to anyone that is looking to increase online sales, reduce call volume, and compete on the next level of business."

Jeff Long,
Product Support Manager
Manitex, Inc.

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Customers' Achievements

Departmental Expenses, %
25% Decrease of Expenses in 5 years


Parts OnLine is the one true integrated online parts support system that can help
small to medium sized OEMs perform like the well established market leaders.

Parts OnLine is able to support numerous product types in various industries. These industries include Automotive, Construction, Material Handling and Aerial Equipment, Industrial Machinery, and Aftermarket Parts. This system is ideal for businesses that are looking for a simple and cost effective solution they can implement in a short period of time.
Parts OnLine will bring your business closer to your customers and enhance your distributor relationships.

Parts Interactive Team

Parts Interactive is comprised of training and marketing professionals along with software engineers, with many years of industry experience.

Our priority is on helping companies increase the quality and efficiency of their spare parts and service support operations.


BGI’s mission is to help customers in the areas of cost reduction and efficiency, promote productivity and outsource projects for equipment. This is achieved by offering integrated turn-key business solutions that are innovative and affordable.

Parts Interactive is a division within BGI USA, Inc. It offers a suite of products, which provide complete line of web based solutions and online services to assist equipment manufacturers, distributors and end users.